Subject	Its called biting off a little more than we can chew
Posted by	Russell@Z1 on May 14, 2004 at 10:23 PM
	This message has been viewed 308 times.
In Reply To	sounds like he's trolling, honestly posted by RobWR14 on May 14, 2004 at 09:30 PM
Message	We have more e-mails and phone calls than we can physically deal with. And you wouldn't really understand that unless you have been to Z1 during the day. We work long hours minimum 6 days a week and we are constantly juggling phone lines and e-mails all the while trying to get packages shipped, products developed, parts pulled, car repaired, etc. We do have problems and we are working on structure and additional employees to handle it. TT.net is not even the majority of our business but it happens to be the most important to me. It is very disturbing to me some of the things that are said and views that are expressed by a select few on here, considering our devotion to our company and customers. Eveyone that knows us knows that we aren't about screwing people. We are sometimes a little overwhelmed but we will make things right. I talked with the cutomer this afternoon and we agreed to work toward a quick resolution. I had no idea he had tried to contact me as I have been out on the road most of the week taking care of business. No messages, no e-mails, just a nasty post. Robert and John are in a position to make these decisions as I can be hard to reach, which I expect to continue to get worse as we grow. I stand behind their decisions and they have followed the appropiate steps to have this situation resolved in a timely manner. In lieu of todays developments, I intend to work directly with the customer until the situation is resolved. Russell Floyd Z1 Motorsports www.z1motorsports.com 1990+ Nissan Z specialists Used Parts, New parts, Service/Repair and Performance 1200 Carrollton Hwy Temple, Ga 30179 770-562-8668 770-562-8664 (fax)
Follow Ups	Z1......and there stage 3 turbos. Venting - You Loze 13:06:52 05/14/04 I'd ask for money back for the labor as well. (n/m) - Kenny 13:10:31 05/14/04 Re: I'd ask for money back for the labor as well. - You Loze 13:15:37 05/14/04 So that's what they owe, a three time charge. - SuparexTT 17:45:07 05/14/04 " (n/m) - Chris(NJ) 14:11:41 05/14/04 Whats the # for Rich @ Ztech? - Diomedes 13:14:24 05/14/04 RZT Performance: - hey GotBo0st 00:00:30 05/15/04 Same type of problems...no word, back-order, etc... - 90NA2TT 13:15:46 05/14/04 Re: Same type of problems...no word, back-order, etc... - You Loze 13:21:24 05/14/04 Paragraphs next time please. I quit reading 1/2 way into - AbnormallyAspirated 13:19:40 05/14/04 I apologize i wrote it so fast, i wasn't thinking about it. (n/m) - You Loze 13:25:23 05/14/04 at least it sounds like they are trying to work it out with - robo (sebring1970) 13:20:23 05/14/04 I agree with you, but the way z1 is acting right.... - You Loze 13:24:17 05/14/04 good customer service would be sending a new set. - Chris(NJ) 14:11:05 05/14/04 help me out - SactoTodd 13:28:24 05/14/04 well here's the problem. - You Loze 13:33:00 05/14/04 Hmm... Sorry to hear about your troubles. :( - Spongerider :) 13:35:34 05/14/04 I hope so man, thanks for your words. (n/m) - You Loze 13:39:46 05/14/04 I'll be sure to change the pictures of the stage3's on our - Ash's Z (In Progress) 13:48:56 05/14/04 So are they bolt-on or not? - SeedyROM (ZCON 2K4!) 13:57:55 05/14/04 Seedy I spoke to Russell when they were getting there turbos - You Loze 14:07:57 05/14/04 I don't know man - SeedyROM (ZCON 2K4!) 14:16:24 05/14/04 Thanks for your words. (n/m) - You Loze 14:23:14 05/14/04 If Z1 developed/engineered the turbos, then why is Garret - nixit 14:25:34 05/14/04 Thats exactly how i see it, thank you for your words. (n/m) - You Loze 14:27:46 05/14/04 These same turbos are called "Sport700's" by JWT. - Ash's Z (In Progress) 17:04:31 05/14/04 Take a look at the bottom of the link - Spongerider :) 14:19:47 05/14/04 Exactly, good find. (n/m) - You Loze 14:22:28 05/14/04 You also see in that message it was a prototype setup - speedr300z (ATL) 14:23:55 05/14/04 Trust me it wasnt minor. The fact is the turbos smoked bad. (n/m) - You Loze 14:29:26 05/14/04 Getting a little carried away there, Dean. :) - Ash's Z (In Progress) 16:00:03 05/14/04 To me bolt-on means just that. No modification needed. - Spongerider :) 16:18:57 05/14/04 I dont think everyone thinks like you and I do. - Ash's Z (In Progress) 17:14:24 05/14/04 Well, they dont install themselves, ;-) - Ash's Z (In Progress) 15:28:21 05/14/04 holy shit man. you should be either getting him new ones or - Pure-Evil 15:57:36 05/14/04 Here's the analogy; - nixit 16:28:02 05/14/04 There's a lot more to the situation than I think you are - Ash's Z (In Progress) 16:58:52 05/14/04 well sorry but i would be pissed too. and if you say rich - Pure-Evil 20:38:32 05/14/04 Call COZ, he'll fix you up! (n/m) - PIRANHA 17:44:40 05/14/04 Buy PE1420 from Kyle when you get your $ back - Ghozt 13:53:40 05/14/04 No need to get emotional about it. This is all business. - ScubaSteve 14:04:39 05/14/04 Well i dont see this having to be a court issue....... - You Loze 14:10:20 05/14/04 He was not the first guess who was? - Spongerider :) 14:12:59 05/14/04 Acutally sponge, i got my turbos before he had dynos. (n/m) - You Loze 14:19:07 05/14/04 I see.. (n/m) - Spongerider :) 14:20:30 05/14/04 The ones on my car were the very first set that we received. - speedr300z (ATL) 14:27:42 05/14/04 Sorry to hear man. Next time stick w/ different companies. (n/m) - Chris(NJ) 14:09:18 05/14/04 are you supposed to use stock or stock sized oil lines? - ScubaSteve 14:11:38 05/14/04 They sent me stock oil lines, which didnt fit properly - You Loze 14:18:00 05/14/04 did they come with oil line restrictors? (n/m) - aliaZ 14:29:38 05/14/04 Nope (n/m) - You Loze 14:38:05 05/14/04 that might be a problem - aliaZ 15:07:31 05/14/04 They use stock oil lines... (n/m) - speedr300z (ATL) 14:39:54 05/14/04 right, so do my PE1420's - aliaZ 15:06:11 05/14/04 The IHI BB cartridge is more sensitive to oil pressure - Chip(GMS Racing) 20:23:17 05/14/04 ok, thanks for the info (n/m) - aliaZ 22:46:02 05/14/04 OEM lines have their own 'jets' to reduce oil flow. - Ash's Z (In Progress) 16:02:12 05/14/04 you're right, but - aliaZ 16:07:26 05/14/04 The cartridge used is the same as HKS2530's, JWT530BB, - Ash's Z (In Progress) 17:26:08 05/14/04 ok, thanks - aliaZ 22:49:40 05/14/04 Contact me today. I am in and out a lot. - Russell@Z1 14:56:06 05/14/04 Re: Contact me today. I am in and out a lot. (n/m) - Spongerider :) 15:04:06 05/14/04 I've called the last 3 or 4 days and you werent in, is there - You Loze 16:30:47 05/14/04 looks like this must be an 'out' time.. ;) good luck (n/m) - Scotts94z32 10:26:43 05/15/04 No, actually he called and we talked. (n/m) - Russell@Z1 11:45:04 05/15/04 well said (n/m) - dpjax 21:12:23 05/15/04 Z1 needs to impove their customer service skills - Stickeefingerz 15:57:43 05/14/04 Thats why they are 'the largest and best z32 parts supplier' - nixit 16:08:09 05/14/04 From experience, the guys at Z! are good guys to work with. - SwatSavZ 18:16:16 05/14/04 I think he is very damned patient.... - Magnum 06:57:31 05/15/04 Z1 is turning into another ZToyz. Sad :( (n/m) - ZRestorer 18:41:04 05/14/04 Really, please explain how you are coming to this conclusion - aZiator 20:43:30 05/14/04 sounds like he's trolling, honestly - RobWR14 21:30:34 05/14/04 Its called biting off a little more than we can chew - Russell@Z1 22:23:20 05/14/04 sounds like it's time to throttle back on growth - fourZero 00:24:34 05/15/04 damn skippy - ZRestorer 00:43:30 05/15/04 please don't respond to any of my posts - fourZero 00:45:47 05/15/04 LMAO - ZRestorer 00:54:54 05/15/04 Oh, you didn't jusy say that, lol :) - ZBlacktt 03:08:32 05/15/04 I think everyone can see the differences there. - Russell@Z1 10:16:38 05/15/04 I know Russ, just playing w/ ya :) (n/m) - ZBlacktt 12:52:13 05/15/04 Can you see the difference why my parts are still not here? (n/m) - AZ4GE 00:13:04 05/26/04 Hang in there, they will take care of you in the end and1 - aZiator 20:45:03 05/14/04 That sucks man, I was up at RZT on tuesday, Rich was tellin - hey GotBo0st 00:11:46 05/15/04 Sorry to hear things still haven't been resolved :/ - Magnum 06:59:05 05/15/04 ...the only problem I see is communication... - dpjax 21:09:40 05/15/04 I feel your pain brother! - AZ4GE 23:20:46 05/25/04
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